Elevate the Utility Customer Experience with Porch

Deliver a Moving Experience That Builds Loyalty

Save Customers time, money, and stress by handling everything through Porch Utilities Concierge seamless experience.

Whether your customer is a renter or homeowner, Porch offers a wide range of home services tailored to their needs. ​ We set up new services and find the best prices for their existing ones.​

Moving Services

Internet Setup

Change of Address

TV & Phone

Security System

Insurance

…and more!

Ready to deliver value to your customers?

Through exclusive utility partnerships with a reach of more than 12 million households across the country, Porch has helped hundreds of thousands of customers have an easier moving process. This best-in-class offering allows you to provide a seamless and satisfying customer experience throughout the entire residential journey.

Join Porch in Elevating the Move-In Experience

Porch Concierge helps homeowners get set up with moving services all through a white-glove experience. Fill out the form and we’ll be in touch shortly!

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Tell Us About You

Tell us about your goals, your service area, and how we can create the moving experience for your customers.

1

Connect With Our Team

Our team will connect to explore your goals and share the co-branded Concierge experience.

2

Kick back and relax!

From setup to support, we handle the details while your brand takes the spotlight.

3

Trusted by Leading Utility Partners Nationwide

What Our Partners are Saying

“Porch has been one of the best decisions we’ve made to support our customers”

— Nichole Owens, Vice President of Customer Channels, ComEd

Real Peace of Mind from Homeowners Who Know Us Best

  • “I was happily surprised to find that not only do you help transfer the electric supply seamlessly, but that you could also assist with the transfer of my internet provider service. I really appreciate all you've done for me.”

    Dafrain, PECO customer

  • “Porch was wonderful. Very pleasant to work with and not pushy about trying to sell things that customers don't want. I had a pleasant experience working with my concierge. She was efficient and had a great attitude.”

    Robinson, ComEd customers

  • “We were surprised with this service. We were VERY pleased with the service representative as well as with the PSE&G representative. Who knew? We will certainly be telling people about it! Thank you!”

    Judith & Nathan, PSEG-NJ customers

  • “The specialist provided fantastic options and always thinking of what was in my best interest. Her explanations were detailed and informative.”

    Alberto, Delmarva customer

  • "My porch concierge exceeded all my expectations. He was professional and courteous, something which is lacking in many customer service situations. I will definitely be recommending Porch concierge services because of my experience!"

    Mark, ComEd customer

  • "The concierge on the phone was pleasant and knowledgeable. She made the process simple and informative. I was never aware of this service and it put a smile on my face to know that PSE&G had service such as so. Well done and thank you."

    Shaqueel, PSEG-NJ customer

  • "I was very excited about the help I received and the benefits, everything was great. Thank you so much."

    Carl, Pepco customer

Start the conversation today

You’re one form away from simplifying customer moves.

High Satisfaction Across Every Touchpoint

Porch consistently delivers trusted service experiences from start to finish.

Customer Satisfaction before Porch Concierge partnership

Customer satisfaction one year after partnership

ComEd wins by telling customer’s about Porch’s free concierge service

ComEd is the largest electric utility in Illinois, with a busy call center that receives 5 million calls a year. Agents and customers were uninspired by a partner that was supposed to help improve the moving experience.

With Porch’s help, ComEd’s call center boosted its positive customer satisfaction scores from 73% to 91% in less than a year and won two national awards for customer service. As a result of ComEd’s experience, parent company Exelon has expanded the program to BGE and PECO and is in the process of expanding its other operating companies.



See Porch Concierge in Action

Watch how we transform the move-in experience for homeowners — and our utility partners.

Porch Home Concierge
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